1. Refund Eligibility
- You are eligible for a refund if you have purchased a defective or damaged product from our website.
- If your purchase falls within the scope of our refund policy, you may be entitled to a refund.
2. Refund Process
- To receive a refund, you must provide the original order confirmation receipt and a photo of the product with your refund request.
- Please contact our customer care team by sharing your details at info@kuvpaytech.com, including your name, order number, and product details.
3. Refund Timeline
The refund processing time typically takes 7–10 business days, but may vary depending on circumstances.
4. Refund Mode
The refund amount will be processed through the original payment method used during the purchase.
5. Refund Restrictions
- Shipping charges and other applicable fees are non-refundable.
- If additional information is required to verify the condition of the product, it may cause delays in the refund process.
6. Cancellation
You can cancel your order only if it has not yet been shipped.
7. Contact Us
If you encounter any issues with your refund, please contact us using the details below:
Email: info@kuvpaytech.com
Phone: +91 7982104247
8. Changes to This Policy
Kuv Paytech reserves the right to make changes to this refund policy at any time. Please ensure that you stay updated with the latest version of this policy on our website.
